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Phil Kavanagh Head Golf Professional Islington Golf Club, Ontario The Ultimate Multi-Tasker Most golf professionals are fortunate to have one great mentor in their business life. Phil Kavanagh, head professional at venerable Islington Golf Club in Etobicoke, Ontario, has had three: Bob Kennedy, Edge Caravaggio and Trevor Fackrell. After...
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Ted Stonehouse General Manager Bell Bay Golf Club, Nova Scotia Making them feel like a million bucks By David McPherson Looking for a fresh idea to get recurring customers and grow your margins? Head east and chat with Ted Stonehouse, general manager at Bell Bay Golf Club, located in the seaside village of Baddeck, Cape Breton Island. His philosophy: Understand people’s expectations and then exceed them. He also understands the importance of selling your entire operation—from the pro shop...
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